Unopened, unused lipstick may be returned or exchanged. Returns and exchanges must be initiated within 14 days of receiving product. Full refunds will go back on the card you paid with, minus original shipping charges. To initiate a return or exchange, reach out to us anytime at PS@pinkieswear.com or call us directly at 866-474-6543, and we will help you from there.
At Pinkie Swear we value our clients’ satisfaction and provide a quality product. In order for us to continue and maintain a high level of customer service coupled with exquisite products we ask that you please include the reason for return as well as the original order number in your email.